Want to know what your mobile operator or internet provider knows about you? What do they keep on file? Who do they share it with? According to the HK government's Personal Data (Privacy) Ordinance, companies are required to disclose this information to their customers upon request. We can help with that request.
Begin your request by selecting a company that provides you a service.
Make inquiries about how your data is collected, used, shared and stored.
Enter your information so Org can identify you in their records.
Access My Info will not collect or store any of the personal information below.
I consent and authorize:
Your letter to Org has been successfully generated by our system. Now, it's up to you to send it!
Read over the letter carefully, then follow the instructions below.
today
Dear Sir/ Madam,
telecommunicationsI am writing to make a data access request and you may find my identity proof at attachment 1.
Particulars of my information are as follows:
I would like to request the data of mine collected and retained by your company from the creation of my account or from the earliest date since your company has retained my data (whichever is earlier) until the date of this request, including but not limited to the following:
Furthermore, I hereby request you to inform me whether you hold any aforementioned data in the preceding paragraph in accordance with section 19(1) of the Personal Data (Privacy) Ordinance [and supply me a copy of such data that you retain] within 40 days after receiving the same.
Kindly send a copy of the requested data in English or the language in which the data is retained.
Please note that information in this letter is for the purpose of processing my data access request only.
Thank you.
Regards,
Information Category Information Category
Use the button below to create a PDF of your letter. Then print it and mail it to:
Important: Attach a photocopy or printout of your HKID or passport to your letter. Your request may not be accepted without proof of identity.
That's it! Thank you for participating in the Access My Info project.
Spread the word about our project:
Access My Info (AMI) is a web application that enables you to find out what a variety of different companies know about you. It guides you via a step-by-step wizard to generate a formal letter that requests access to your personal information. This letter can then be sent via postal mail or email to the respective company’s privacy officer.
This service does not collect any of the personal information you provide. This information is used only to generate a letter, which is done entirely in your web browser. Other web pages linked to from this service will be governed by different policies. When you load the service, the web server that hosts the service logs a record of that event. These logs include the IP address used to access each resource required for the service, the date & time of access, and several other non-identifying metadata fields.
Disclaimer: This is a research and educational tool and is meant for informational purposes only. This service does not provide legal advice. You are solely responsible for your use of this service and any resulting consequences. The Citizen Lab make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the information contained in this document. This software is offered as-is, with no warranty. Nothing herein should be used as a substitute for the legal advice of competent counsel.
This work is based on Access My Info by the Citizen Lab and Open Effect and licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.